Account & Settings
Help with registration, password resets, and deleting user profile databases.
How Can We Help You?
Browse our knowledge base or submit a support inquiry to our engineering team.
Resume Uploads
Troubleshooting parser failures, formatting rejections, and PDF encoding errors.
Billing & Subscriptions
Inquiries regarding Google Play payments, premium credits, and refunds.
Submit a Ticket
Email Support
Direct Email: dev.abjalhossen@gmail.com
Response Times
Our support engineering team typically responds to all inquiries within 12 to 24 business hours.
Helpful Tip
For resume parsing issues, check if your PDF file is password protected or uses non-standard graphical text fonts before submitting a ticket.
Frequently Troubleshooting Guides
Why did my PDF fail to parse?
Our parser requires text-based documents. If your resume is an image scan saved as a PDF (with no selectable text), our engine cannot deconstruct your letters. Use a Word Processor to save your CV as a clean PDF.
How do I cancel my premium subscription?
All transactions are handled through Google Play Billing. You can manage and cancel your subscriptions directly within the Google Play Store App under Settings -> Payments & Subscriptions -> Subscriptions.